Clear agreements, no surprises

• 01

  Identification

  These terms and conditions apply to all quotes, agreements and services of:

  • Ferhat Remory. Sole proprietorship under Belgian law.
  • Registered office. [street and number, postal code, city], Belgium (pending).
  • Company number (KBO). BE 0XXX.XXX.XXX (volgt).
  • VAT number. BE 0XXX.XXX.XXX (volgt).
  • Jurisdiction. RPR Gent, afdeling Dendermonde.
  • Email. hello@ferhat.io
  • Phone. +32 483 11 29 95
  • Future structure (TR). Ferhat.io will continue its activities as a Turkish sole proprietorship (şahıs şirketi). The Turkish details below follow once that structure is established, alongside the Belgian identification above.
  • Trade name (TR). (pending).
  • Legal form (TR). Sole proprietorship (şahıs şirketi), subject to Turkish law.
  • Address (TR). (pending).
  • Vergi Kimlik Numarası (VKN) — Turkish tax number. (pending).
• 02

  Definitions

  • Client. The natural or legal person who enters into an agreement with ferhat.io.
  • Consumer. A client acting exclusively for non-professional purposes (B2C).
  • Services. The full range of services offered by ferhat.io: landing pages, websites, webshops, platforms and CRMs, business development and related services.
  • Agreement. Any arrangement between ferhat.io and the client, including annual contracts as set out in article 5.
  • Works. All designs, code, texts, documents and other deliverables provided under the agreement.
• 03

  Scope of application

  These terms apply to every quote, agreement and delivery of services by ferhat.io, to the exclusion of any terms of the client, even if these are communicated after ferhat.io's terms and conditions. Deviations are only valid if agreed in writing.

  Where provisions in these terms apply specifically to consumers, this is expressly stated. For agreements with businesses (B2B), the remaining provisions apply in full.

• 04

  Quotes and formation of the agreement

  • Quotes are non-binding and valid for 30 days, unless stated otherwise.
  • All prices stated are indicative and exclusive of VAT, unless expressly stated otherwise. A final, fixed price follows after the intake.
  • External costs such as licences, stock images, domain name, third-party hosting and payment providers are charged separately, unless explicitly included in the quote.
  • The agreement is formed the moment the client accepts the quote in writing, including by email, or upon a first payment or deposit.
  • Obvious clerical, calculation or programming errors in a quote are not binding on ferhat.io.
• 05

  Annual contracts for websites and platforms

  For websites, webshops and platforms, the collaboration can be recorded in an annual contract. Unless otherwise agreed in writing, the following rules apply:

  • Term. The annual contract runs from the delivery date for an initial period of 12 months.
  • Automatic renewal. After the initial period ends, the annual contract is automatically renewed for successive periods of 12 months, unless either party terminates it in writing at least two months before the expiry date, by email to hello@ferhat.io or by registered letter.
  • What is included. The annual contract covers the services described in the accompanying quote, for example hosting, maintenance, minor adjustments and support, within the volume stated therein. Work beyond that volume is treated as additional work in accordance with article 9.
  • Price indexation. Upon renewal, the annual fee may be indexed based on the evolution of the health index, or adjusted due to changed costs such as third-party hosting and licences, with at least one month's prior written notice.
  • Early termination by the client. If the client terminates the annual contract during the current period, the full amount for the remaining term of that period remains due, without prejudice to ferhat.io's right to claim actual damages if these are higher.
  • Termination by ferhat.io. In the event of non-payment, repeated default by the client, or force majeure that permanently prevents the provision of services, ferhat.io may terminate the annual contract in accordance with article 12.
  • Consumers. For a consumer agreement, the right of withdrawal under article 6 additionally applies, insofar as applicable.
• 06

  Right of withdrawal (consumers only)

  If, as a consumer, you conclude a distance contract, for example via the contact form or email without simultaneous physical presence, you are in principle entitled to withdraw from it within 14 calendar days without giving a reason. Because ferhat.io's services consist of digital content or services that are custom-made to the client's specifications (art. VI.53, 3° and 10° of the Belgian Code of Economic Law, WER), the right of withdrawal lapses as soon as:

  • the performance of the service has started, with your prior express consent, before the end of the withdrawal period, and you have acknowledged that you thereby lose your right of withdrawal, or
  • the supply of digital content not provided on a tangible medium has begun with your prior express consent and the acknowledgment that you thereby lose your right of withdrawal.

  This consent is explicitly requested and recorded at the start of every project with a consumer.

• 07

  Payment

  • Unless otherwise agreed, projects are invoiced in two instalments: 40% at the start, 60% upon delivery. For annual contracts, invoicing is done monthly, quarterly or annually in advance, as specified in the quote.
  • Invoices are payable within 30 days of the invoice date, unless stated otherwise.
  • In the event of late payment, the statutory interest rate is due automatically and without prior notice of default, increased by a fixed compensation of 10% of the outstanding amount, with a minimum of EUR 50.
  • In the event of non-payment by the due date, ferhat.io reserves the right to suspend the performance of all ongoing services, including hosting and maintenance, without this giving rise to any compensation for the client.
  • Retention of title: delivered works, materials and source code remain the full property of ferhat.io until full payment of all amounts due has been received.
  • Right of retention: as long as invoices have not been paid in full, ferhat.io is entitled to suspend delivery, transfer of source code, access to the platform or further work, without this being regarded as a breach of contract.
• 08

  Performance and delivery

  • Every assignment is carried out to the best of one's knowledge and ability. Unless expressly agreed otherwise in writing, ferhat.io's obligations are best-efforts obligations, not obligations of result.
  • Stated timeframes and deadlines are indicative, unless expressly agreed in writing as binding. Exceeding an indicative timeframe does not give rise to a right to compensation or termination.
  • Deliveries are made digitally, unless agreed otherwise.
  • Delay caused by the client's late provision of information, materials or feedback shifts the schedule proportionately and may give rise to additional costs.
• 09

  Revisions and additional work

  • Every quote states the number of revision rounds included.
  • Changes to the original assignment, extra revision rounds or work outside the scope of the quote are considered additional work and invoiced separately at the hourly rate applicable at that time, following the client's prior approval.
• 10

  Client obligations

  • The client provides, in a timely, complete and correct manner, all necessary information, texts, images, logins and access credentials.
  • The client is responsible for the accuracy and lawfulness of the material provided, see also article 13 on indemnification.
  • The client designates a single central point of contact authorised to make decisions and provide feedback on behalf of the organisation.
  • Delay or inadequate cooperation on the part of the client may result in a shifted schedule or additional costs, without ferhat.io being held liable for this.
• 11

  Intellectual property

  • All rights to concepts, designs, code, texts and other works developed by ferhat.io remain the property of ferhat.io until full payment of all amounts due.
  • After full payment, the client obtains a right of use to the delivered works. For custom development such as websites, webshops and platforms, the source code is additionally transferred, unless expressly agreed otherwise.
  • Reworking, resale or reuse of the works for purposes other than those for which they were developed is not permitted without ferhat.io's prior written consent.
  • Stock images, fonts, plugins and other third-party software or materials are subject to the licence terms of the respective supplier. Ferhat.io provides no further guarantees in this regard than those of the supplier itself.
  • Portfolio use: ferhat.io retains the right to display delivered works, or parts thereof, as a reference in a portfolio, on its own website or in commercial communications, unless the client requests confidentiality or exclusion in writing, for example under an NDA.
• 12

  Duration, notice and termination

  • For one-off projects such as a landing page, website, webshop or platform delivered as a fixed project, the agreement ends automatically upon delivery and full payment.
  • For annual contracts, the specific rules of article 5 apply.
  • Early cancellation by the client after work has started is not free of charge: a minimum of 30% of the total project budget is due as compensation, increased by any external costs already incurred and the work already performed at the applicable hourly rate, if this is higher.
  • Ferhat.io may terminate or suspend the agreement with immediate effect, without prior notice of default and without the client having a right to compensation, in the event of persistent non-payment, fraud, abuse, the provision of unlawful material, or a serious breach of these terms by the client.
• 13

  Indemnification

  The client indemnifies ferhat.io against all third-party claims arising from:

  • the use of texts, images, trademarks, logos or other materials provided by the client that infringe the rights of third parties, such as copyright, trademark rights or privacy rights;
  • incorrect, incomplete or unlawful information provided by the client;
  • the client's use of the delivered works in breach of these terms or applicable law.
• 14

  Liability

  • Ferhat.io is only liable for direct damage that is the direct and demonstrable result of an attributable failure.
  • Ferhat.io is never liable for indirect damage, including but not limited to loss of profit, loss of revenue, loss of customers, reputational damage or loss of data.
  • Ferhat.io's total liability per claim, and over the entire duration of the agreement combined, is limited to the amount paid by the client for the relevant assignment in the 12 months preceding the event giving rise to the claim, with an absolute maximum of the invoice amount of the assignment in question.
  • These limitations do not apply in the event of intent or gross negligence on the part of ferhat.io, nor in cases where a limitation of liability is not legally permitted, such as bodily injury.
  • Ferhat.io is not liable for damage resulting from incorrect or incomplete information provided by the client, failures or defects on the part of third parties such as hosting partners, payment providers and software suppliers, or use of the delivered works in a manner inconsistent with the agreement.
  • Any claim for damages lapses if it is not reported to ferhat.io in writing, with reasons, within 12 months of the event causing the damage.
• 15

  Force majeure

  Ferhat.io is not liable for delay in, or failure to fulfil, its obligations as a result of force majeure, including illness, accident, fire, cyberattacks, network or server failures, failures on the part of suppliers or subcontractors, government measures, and any other circumstance beyond ferhat.io's reasonable control. In the event of permanent force majeure, both parties have the right to terminate the agreement without this giving rise to a right to compensation.

• 16

  Confidentiality

  Both parties undertake not to disclose confidential information received from each other in the context of the collaboration to third parties, unless this is necessary for the performance of the agreement, legally required, or the party concerned has given prior written consent. This obligation remains in force even after termination of the agreement.

• 17

  Hosting and maintenance

  • Hosting and maintenance are optional services agreed separately, whether or not as part of an annual contract (article 5).
  • After full payment, the source code and the domain remain the property of the client. The client can switch to another hosting provider or administrator at any time.
  • Maintenance covers updates, backups and minor adjustments within the volume agreed in the quote. Work beyond that is treated as additional work (article 9).
• 18

  Transfer of rights and obligations

  The client may not transfer rights or obligations under the agreement to a third party without ferhat.io's prior written consent. Ferhat.io may have the agreement performed in whole or in part by third parties or subcontractors, while retaining its own responsibility towards the client.

• 19

  Invalidity of a provision

  If a provision of these terms and conditions is found to be null, void or unenforceable, the remaining provisions shall remain in full force and effect. The parties undertake to replace the void provision with a valid provision that corresponds as closely as possible to the intent of the original provision.

• 20

  Applicable law and competent court

  • These terms and conditions and all agreements with ferhat.io are governed exclusively by Belgian law.
  • For agreements with businesses, only the courts of the judicial district of East Flanders, Dendermonde division, have jurisdiction.
  • Consumers may choose to bring a dispute before the court of their own place of residence, or before the court of ferhat.io's registered office. Consumers may also contact the competent consumer ombudsman service for the out-of-court settlement of disputes.

Last revised: August 2026 · Questions? Get in touch